Due to the ongoing covid situation we have made some changes to our availability calendar. In the meantime we will only be welcoming bookings commencing on Saturdays for 6 nights or Sundays for 5 nights, or 12 night breaks on both. However, If you require more information or alternative stays please contact us to see if we can accommodate you.
This is to allow us to implement our enhanced cleaning and disinfection programme and to have the house ready for you. We are following government and industry COVID 19 guidelines and are members of the "WE'RE GOOD TO GO" National Tourist Organisations scheme.
Scottish Government links attached.
Bookings - amendments
If you or any of your party develop or have symptoms of Covid-19 within 14 days of your holiday start date, or you receive a Test & Protect (Track & Trace) alert, please let us know straight away or at least 48 hours before your holiday is due to start. Please also inform us if you develop symptoms or receive an alert with in the 48 hour period before your holiday is due to start. PLEASE DO NOT TRAVEL to Gartnagrenach. It is important that you stay at home and follow the latest government and NHS guidance.
We will send you an e-mail containing an electronic version of abstracts from the house Welcome and Information Pack with further advice prior to arrival.
Arrival - after 6 pm
We will meet you on site, exercising social distancing and hygiene protocols for a brief run down on the heating, water etc.
If you are uncomfortable with this arrangement a set of sanitised keys will be left for you in the lockbox at back door. A set of laminated information and instructions are in the property.
During your Stay
If you or any of your party develop symptoms then advice is for you to return home immediately for your period of self-isolation if you are able to do so safely.
If you are unable to do this then we regret that we will have to charge you for the extended period that you remain at Gartnagrenach in line with our advertised costs.
An initial supply of hand sanitiser is available for you and would ask that you wash your hands frequently whilst here and especially each time you come back to the house.
You may wish to consider bringing additional hand sanitiser, face masks, disposable gloves, and a first aid kit containing paracetamol and a thermometer. It is compulsory to wear a face covering in shops in Scotland.
Departure - before 9.30 am
We do not impose a cleaning charge so ask that you leave the house as you found it and also ask the following:
Bedding and towels – please strip the bedding, only remove the top duvet cover, sheet and top pillowcases (please leave white cover on duvet, mattress and pillow protectors/white pillowcases on. Zipped bags are in each wardrobe and we would appreciate If you could leave the bedding and all used towels/tea towels in the supplied bags in the utility area.
Waste and rubbish - please sort per recycling guidance, bag and place in bins in the bin store area. Please do not put glass in the bags or bins.
Windows – please open all windows for ventilation before you leave.
Food - Please ensure you remove all food from the fridge/freezer and cupboards and dispose of appropriately.